My Tour Guide Iitnerary
Wednesday June 11, 2008 Day 13: Heidi House, Grand Hotel Quellenhof, and Winemaker of the Lambert Family
(How did you get from place to place? Who made the arrangements? What did you see/learn about the attractions? event?)
7am-7:20am Breakfast
7:30-8:45 am Academic exercises(blogging) optional
9am Meet in Lobby for visit to the Heidi House in Maienfeld by school bus
9:30 am Visit Heidi Village and tour Heidi House and Museum
11:30 am Leave Heidi Village to return to Swiss School
12:15-1:00pm Lunch in Dining Hall
1:30pm Leave school for site inspection of Grand Hotel Quellenhof
2:00pm Tour of Grand Hotel Quellenhof conducted by Human Resource Manager, Martin Hesti
3:30-3:45pm Leave hotel for winemaker in Heidelburg
4:00pm Arrive for vineyard in Heidelburg for Swiss School
5:30 pm Leave vineyard in Heidelburg for Swiss School
6:00pm Dinner in Dining Hall
Lessons Learned:
The lessons I learned for the day were several but necessary for growth.
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Always give people options for convenience(or later wake up time).
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Be aware of your customers needs.
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Not all the best laid plans go the way you thought they would.
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Keeping time management is a skill that everyone needs to learn.
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It’s not easy working with difficult people.
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Always be open for compromise